ORDERS AND PAYMENTS

PURCHASE OR ACQUISITION PROCESS

Duly registered Users can purchase on the Website by the established means and forms. They must follow the online purchase and/or acquisition procedure of www.mysweetalpargatas.com, during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click on "Finish Order".

Likewise, the User must fill out and/or verify the information requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.

Next, the User will receive an email confirming that mysweetalpargatas has received their order or purchase request and/or provision of the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information could also be made available to the User through their personal space connecting to the Website.

Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email, and where appropriate, through their personal space connecting to the Website. Likewise, the User can, if they wish, obtain a copy of their paper invoice, requesting it from mysweetalpargatas using the contact spaces on the Website or through the contact information provided above.

The User acknowledges being aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown together with the presentation or, where appropriate, image of it on their page. of the Website, indicating, by way of example, but not exhaustive, and taking into account each case: name, price, components, weight, quantity, color, details of the products, or characteristics, how they will be carried out and/ o cost of services; and acknowledges that placing the purchase or acquisition order materializes full and complete acceptance of the particular conditions of sale applicable to each case.

The communications, purchase orders and payments involved during the transactions carried out on the Website could be archived and preserved in the computerized records of mysweetalpargatas in order to constitute a means of proof of the transactions, in any case, respecting reasonable conditions. security and the current laws and regulations that are applicable in this regard, and particularly taking into account Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons in regarding the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and the rights that assist the Users in accordance with the privacy policy of this Website.

AVAILABILITY

All purchase orders received by mysweetalpargatas through the Website are subject to the availability of the products and/or that no circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the same and/or the service. of the services. If difficulties arise regarding the supply of products or there are no products left in stock, mysweetalpargatas undertakes to contact the User and refund any amount that may have been paid as payment. This will also be applicable in cases in which the provision of a service becomes unfeasible.

PRICES AND PAYMENT

The prices of the products that are for sale in our e-commerce establishment mysweetalpargatas are exempt from IGIC because they are Retail Trade. For shipments outside the Canary Islands, taxes and other derived expenses will be paid at destination by the recipient. .

Shipping costs are included in the final prices of the products as shown on the Website. Thus, mysweetalpargatas carries out delivery and/or shipping services through: Correos.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation.

The accepted payment methods will be: Credit or debit card, PayPal, and Bank transfer.

mysweetalpargatas uses all means to guarantee the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, the Website uses an SSL (Secure Socket Layer) secure payment system.

Credit cards will be subject to verification and authorization by the issuing bank. If said entity does not authorize payment, mysweetalpargatas will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.

Once mysweetalpargatas receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The card will be charged at the time the shipping confirmation and/or confirmation of the service provided is sent to the User in the established manner and, where applicable, place.

If the payment method is Paypal, the charge will be made at the time mysweetalpargatas sends a confirmation of the purchase order or acquisition of products and/or services to the User.

In any case, by clicking on "Finalize Order" the User confirms that the payment method used is theirs.

Purchase or acquisition orders in which the User selects bank transfer as a means of payment will be reserved for 5 calendar days from the confirmation of the order in order to allow sufficient time for the bank transfer to be taken into account by the system. payment system used by mysweetalpargatas for the Website. When the system receives the transfer, the order will be prepared and managed for shipping.

Using this payment method, the User must ensure that they correctly enter the exact amount of the purchase order, as well as the account number and transfer reference. In case of error, mysweetalpargatas will not be able to validate the order, which will be cancelled.